Digital Transformation will lead you to success

Embrace digital business transformation

Digital Transformation
Digital Transformation

Digital transformation is the accelerating transformation of business activities, workflows, processes and models to fully leverage the changes and opportunities of the latest digital technologies. It is digitizing organisation’s business processes, improving technological foundations, seamlessly integrating with providers and as a result reducing the costs and improving significantly customer experience.

Digital business transformation is the key to improving operations by using data and analytics that give the ability to adapt and seize new opportunities.

Why do you need digital transformation?

Today’s businesses require operating faster business process cycles with a high volume of data to serve demanding customers more than ever.

Despite all smart mobile and cloud solutions, Artificial Intelligence that fast-moving technologies are currently providing, enterprises seem to be somehow in a catch-up mode when it comes to digital transformation. Staying behind, keeping traditional business models can put businesses in a disadvantageous position. Innovative business models, automated workflows can help companies stay competitive and reduce costs.

Workflow automation is the right step to start

Among many aspects of Digital Transformation, workflow automation is the right small step to start this journey. If your organisation does not have a workflow automation tool, then it is the right to time to get one.

Workflow Automation will enable your organisation to refocus your people on more strategic tasks, innovation and creativity rather than repetitive efforts. It will allow your organisation make smarter use of time, materials and information.

In my experience, as a technical architect and collaboration specialist, I have built collaboration and business process automation solutions using a broad range of technologies across several industries. Some large projects can take a long time and effort to see the results. When implementing a new solution, it is always recommended to start with small steps. Trying to transform everything at the same time will not give the best results. Step by step approach will lead to a successful transformation. Select one of your organisation’s internal processes and explore the ways this can be automated. Once the first step is implemented and succeeded it becomes a lot easier to bring this to a larger scale.

Ensure your team’s buy-in

Another important aspect is to create your team’s buy-in when it comes to introducing digital transformation. Adoption of the digital workflow solution by your team, employees, partners, providers is the key to success. Ensuring that workflow solution is easy to use, intuitive, customisable to adapt to your business needs, has capabilities to adjust to the new mobile workforce are the main things that should be considered.

In this era, digital transformation has become a fast priority to many businesses from small start-ups to big enterprises. Today most executives are digitally transforming three key areas of their enterprises: customer experience, operational processes and business models. If your organisation isn’t engaged with digital transformation already and is looking for one, get in touch with us to learn more about Kianda, our unified digital platform that provides very easy and quick ways for non-technical users to build complex workflows made of professional-looking online forms without the need for coding knowledge.
Start your Digital Transformation journey with Kianda, automate your simple or complex business processes.

Get in touch with us to learn more about Kianda

business process automation platform
Business process automation platform

Osvaldo Sousa
02 Aug 2017
linkedin.com/in/osousa/

Why HTML5 business apps?

Why HTML5 business apps?

While the consumer landscape has evolved very rapidly in the last few years, the enterprise landscape has taken a bit longer when it comes to adopting to the modern app concepts. This disparity in technology adoption is expected. I guess like most businesses, your business also runs some obscure systems that are there forever and they just work (at least most of the time).

Nowadays HTML5 apps take advantage of the power house that modern browsers have to offer allowing developers to create network connected apps rather than traditional web applications.

html5 web application

2016 the year modern browser adoption finally took off

Corporations are usually very slow when it comes to adopting to modern browsers. IE (Internet Explorer), more notably IE8 (yuk) is still a dominant enterprise browser.

According to Gartner this year for the first-time Google Chrome will be the most used browser in the enterprises followed by IE. While certain government related bodies have to stick to IE8 (double yuk), many are rapidly (as quickly as enterprises can go) adopting modern browsers as their browser of choice.

Why old style web apps don’t work?

Browser adoption and sometimes legacy applications cause a great difficulty when it comes to actually embrace new technological trends like SPA (Single Page Application) that relies heavily on client side technologies like JavaScript, CSS3 and HTML5. Instead what corporations usually tend to implement are the older technologies that could end up being server side technologies like JSP, ASP.NET, PHP or other like-minded technologies.

This does not mean these technologies have no merits or have no place in modern apps. They do and can play a very important role. They should still be used as the underlying technology. The use of these technologies usually comes with the normal pitfalls associated with the page life-cycle such as page state.

traditional web apps
traditional request / response web app

The request / response model most of the time works perfect except when you have low bandwidth or even high frequency requirements.

The rise of the business HTML5 apps

In a networked HTML5 app usually back-end systems such as SharePoint, SAP, Dynamics CRM and others can take a function of a “platform” that gets leveraged by the app. This can have great benefits for organisations since customisation don’t have to live any longer within a specific back-end system, usually freeing the organisation for being able to upgrade to the next back-end system release without affecting their specific logic.

On the other hand, the use of client side technologies may come with its own challenges (even taking aside the browser adoption issue) such as; security. A careful planning is essential, otherwise you might end up in a “security gate” situation.

HTML5 modern business app concept case study

html5-sap-sharepoint-enterprise-app-slolution

One of our latest enterprise business app projects, users using SharePoint for issue tracking and SAP for typical business process executions like product management and customer service, faced an almost constant slow execution performance with either back-end systems (I am not simply referring to speed here, also issues such as having to go through confusing screens and multiple post backs).

One of the most important issues this app had to resolve was the ability of searching very quickly from a product catalog of more than 100 thousand products and in real time correlate this product data to SharePoint data held across multiple lists and libraries.

A combination of the following technologies enabled us to meet this requirement efficiently:

  • IndexedDB – Web browser NoSQL database system
  • EmberJS and bootstrap – Help to simplify a lot the complexity of working with client side technologies
  • JS – IndexedDB wrapper to facilitate working with the client site NoSQL technology
  • Web Sockets – ideal for communication based systems, perfect for high frequency applications that require data to be available fast
  • Web API back-end – Server side back-end, using remote event receivers for SharePoint and SAP connectors

The end result is a lighting fast app that is built mobile first and highly intuitive. Allows users perform instant product catalog and SharePoint searches.

Now everyone has a bit more time to spare 🙂

Osvaldo Sousa
23 Dec 2016
linkedin.com/in/osousa/